FAQ

Q: What types of payment do you accept? 

A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal.

Q: What is your return policy? 

A: We offer a 30-day return policy on all of our products. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange. Please contact us for return instructions.

Q: How long will it take to receive my order? 

A: We typically process and ship orders within 1-2 business days. Shipping times vary depending on your location. You can track your order with the tracking number provided in your shipping confirmation email.

Q: Do you offer free shipping? 

A: Yes, we offer free standard shipping on all orders.

Q: Are your products safe for pets? 

A: Yes, all of our products are carefully selected to be safe and appropriate for pets. We only sell products that meet our high standards for quality and safety.

Q: Can I cancel or modify my order after it has been placed? 

A: If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we cannot make changes or cancellations.

Q: How can I contact customer service? 

A: You can reach our customer service team by emailing "support@paw-lyfe.com" or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.